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(Contact the Service Desk if you need help with the complete uninstall.)Īfter you have done a complete uninstall of Code42, reinstall it using the latest version. Note: If Code42 still hangs during registration, you may need to do a complete uninstall of Code42 Method 3: Uninstall Code42 CrashPlan with its uninstaller.exe. The next step is to click on uninstall, so you can initiate the uninstallation. 1 Open the Start Menu and type Apps and Features 2 Look for Code42 CrashPlan in the list and click on it. To resolve this, you'll need to reinstall Code42 using the latest version from the IS&T Software Grid Method 2: Uninstall Code42 CrashPlan via Apps and Features/Programs and Features. We have seen a few instances where Code42 hangs during registration when an old version of CrashPlan/Code42 is used during installation/registration. Q: Code42 hangs during installation/registration. The new vendor website for Crashplan is: For the purposes of this documentation, the names are used interchangeably and refer to the same product. Which name you see in the product, filenames, or paths depends on what version you are using. Crashplan was renamed Code42 after it was sold, then renamed again back to CrashPlan after it was sold again. If another user is signed in, it may prevent the CrashPlan app from uninstalling completely. You may be prompted that another user on the device is signed in. CrashPlan and Code42 are the same application/service. Open the Control Panel and select Uninstall a Program.